A project management novel · The companion site

Deliver
or Die.

Eight stories, eight areas of Project Management. Here is what lies behind the stories: the principles, the tools and the mistakes not to repeat.

Copertina di Deliver or Die: titolo dorato su fondo blu notte, con cornici geometriche art déco.

The manifesto

Ten things the book stands for.

Each point leads to the principles and the stories where it takes shape.

Read the manifesto →

  1. The PM solves problems. Not an air traffic controller: a fixer of messes.
  2. Questions matter. Not the answers you already have.
  3. It is a creative craft. A thousand solutions to urgent problems, every day.
  4. It serves other people’s creativity. Limits give time its value.
  5. Leading is serving. One step ahead on problems, one step back at the applause.
  6. People come first. Without a healthy environment there is no project.
  7. Nobody makes it alone. Different skills, alliances, conflicts handled well.
  8. Plan, then adapt. One problem at a time, calmly.
  9. No method is dogma. Take from each what the project needs.
  10. The consequences are ours. Ethics and self-awareness are part of the job.

The eight cases

Each story is an area of the craft.

For each one: what went wrong, what it teaches, the right questions to ask.

Illustrazione a china di una villa vittoriana nella campagna inglese.

01 · Becky

The Heir’s Challenge

Kick-off, stakeholders, project economics, plan B

Illustrazione di un profilo umano con il cervello che si dissolve in spirali e onde.

02 · Connie

Psychopa(r)th

Toxic leadership, healthy environments, the PM in creative work

Illustrazione di una donna bendata tra fiori di narciso.

03 · Dea

The Negative Feedback Trap

Feedback, clients and intermediaries, the portrait of a good PM

Illustrazione di una lampada magica da cui esce un filo di fumo, in una stanza piena di libri.

04 · Concepción

Final Presentation

Creative process, risks, ethics and unintended consequences

Schizzo di un anello metallico sfaccettato su fondo di appunti e diagrammi.

05 · Murphy

Gantt’s Prism

Priorities, time, team roles, conflict

Illustrazione di un'aurora boreale verde sopra le montagne.

06 · Kiki

The Vanishing Client

Client–supplier relations, risks, planning, transparency, crisis

Illustrazione di una città futuristica di torri e cupole attraversata da una strada sopraelevata.

07 · Meline

Breakdown

Methodologies and the rejection of dogma

Illustrazione notturna di un borgo toscano su una collina, con la luna piena.

08 · Milly

Extreme Team Building

Difficult stakeholders, PM and Account, responsibility and ethics

It’s not about having the answers, it’s about knowing how to ask the right questions.

Marie Frayer, in The Negative Feedback Trap · p. 66

The toolkit

Tools for Monday morning.

Checklist · Edgar

A Few Small Rhymes for Projects on Time

Kick-off and project economics, in rhyme.

Guide · Marie

Receiving negative feedback

Eight steps, from listening to an action plan.

Cards · Gantt’s Prism

The conflict cards

Five typical conflicts, five remedies.

Matrices · Gantt’s Prism

Eisenhower and MoSCoW

Priorities when everything is due today.

Protocol · Breakdown

The control room

Predefined messages, checkpoints, traffic lights.

Roles · Extreme Team Building

The PM–Account pair

Firmness and flexibility, always ethical.

The bestiary

Mistakes have names. And headstones.

The book’s villains, one per mistake. Recognising them is half the work.

Enter the bestiary →

◆

The toxic genius

Evan Stone: Imposes the idea, blames the team, sees the PM as useless and the client as lucky to have him.

◆

The polite executioner

Rolf, the PM Butcher: Sabotages quietly, collects weaknesses and uses feedback as a weapon. Unable to work in a team.

◆

The bottleneck

Sondra, “Our Lady of Accounts”: Every email to the client must go through her. “An unbearable bottleneck. And a pointless one.”

◆

The factions

The four cousins: Three parallel projects, no shared vision, no estimates. They sabotage themselves.

The glossary

Solvers, Momentum X, Gantt’s Prism, Kaboom.

The book’s words, explained.

Quotations from the novel are translated from the Italian edition. Page numbers refer to the Italian edition.